Standards For Supervised Visitation Practice
14.0 Intake & Orientation
This section defines the duties and obligations for conducting intake and orientation.
14.2 General Policy
A provider must include a face-to-face interview with each parent separately during the intake or the orientation.
- A provider must conduct interviews with each of the parents prior to the beginning of service. Providers may collaborate with the court or referring agency in conducting the intake.
- Parents must be interviewed separately and at different times so that they do not come into contact with each other.
- A provider must inquire during the intake process about the reasons for the referral and information on any family issues that may impact the parent/child contact or the safety of the participants.
- A provider must inquire about ongoing or chronic medical conditions of the participants that could affect the health and safety of the child, or the parents, or other participants during parent/child contact.
- A provider must inform each parent about the limits of confidentiality and request a release of information from each parent allowing the provider to communicate with other individuals and/or agencies designated on the release.
- A provider must explain the program rules and policies with each parent prior to the beginning of service.
- A provider must have a service agreement signed by each parent prior to the commencement of service.
14.4 Orientation by the Provider
A provider must conduct an orientation for each client prior to the beginning of service that includes, but is not limited to, the following:
- Familiarization with the staff and the site/location of the visits;
- Discussion of the safety arrangements;
- The plans for service;
- The reasons for the supervision and that supervision is not the child's fault; and
- An opportunity for the clients to express concerns.
14.5 Child Preparation by the Parent
- A provider must give parents written information about preparing their children for supervised visitation services prior to the first visit and in accordance with the child's age and stage of development.
- The provider's written information for the preparation of the child must include the plans for service, the reasons for supervision, and that supervision is not the child's fault.
- An exception to describing the plans for service, the reasons for the supervision, and safety arrangements may be made for infants and toddlers.