Terms & Conditions - Use of Sven, AI Help bot

TERMS OF USE FOR SVEN – THE SVN KNOWLEDGE ASSISTANT

Welcome to Sven, the Supervised Visitation Network’s (SVN) knowledge assistant. Sven is designed to help you find information, resources, and guidance related to supervised visitation and family services. Please read these Terms of Use carefully before using Sven. By accessing or using Sven, you agree to these Terms.

1. About Sven

Sven is an AI-powered knowledge assistant created by the Supervised Visitation Network (SVN) to provide general information and educational support to professionals, providers, and others interested in supervised visitation.
Sven is here to help you learn — not to make decisions for you. The information Sven provides is drawn from publicly available and SVN-curated materials, but it may not always reflect the most current laws, regulations, or best practices.

2. Informational Use Only

Sven is not a substitute for:

• Legal advice
• Clinical, therapeutic, or medical advice
• Professional consultation or supervision

The information Sven provides should be considered general guidance only. You should always consult qualified professionals or official sources before making decisions that could affect your organization, your clients, or your legal obligations.

3. No Professional Relationship

Using Sven does not create an attorney–client, therapist–client, or any other professional relationship between you and SVN or any of its representatives.

4. Accuracy and Limitations

Sven strives to provide accurate, helpful information — but:

• SVN makes no guarantees that Sven’s responses are error-free, complete, or up to date.
• Laws, regulations, and best practices vary by location and can change over time.
• You are responsible for verifying any information Sven provides before relying on it.

SVN does not accept liability for decisions or actions taken based on Sven’s responses.

5. Responsible Use

By using Sven, you agree to:

• Use Sven only for lawful, educational, and professional purposes.
• Not input confidential, private, or personally identifiable information about yourself or others.
• Not use Sven to generate or share unlawful, harmful, or discriminatory content.

SVN reserves the right to suspend or discontinue access to Sven at any time for maintenance, improvement, or misuse.

6. Privacy

Your use of Sven may involve limited data collection for the purpose of improving accuracy and user experience.
For details about how SVN handles information, please refer to our Privacy Policy.

7. Intellectual Property

All content, responses, and materials generated by Sven are the property of the Supervised Visitation Network or its content providers.
You may use Sven’s responses for personal or professional learning purposes, but you may not copy, republish, or distribute them without proper attribution to SVN.

8. Changes to These Terms

SVN may update or revise these Terms of Use from time to time. The most current version will always be posted at https://www.svnworldwide.org/ask-sven.
By continuing to use Sven after changes are posted, you agree to the updated Terms.

9. Contact

If you have questions or concerns about Sven or these Terms, please contact:
Supervised Visitation Network (SVN)
3955 Riverside Avenue
Jacksonville, Florida 32205
Email: info@svnworldwide.org
Website: https://www.svnworldwide.org

10. Acknowledgment

By using Sven, you acknowledge that:

• Sven is a knowledge assistant, not a human expert.
• The information provided is informational only and should not be relied upon as legal or professional advice.
• You are responsible for confirming the accuracy and applicability of any information Sven provides.